A young woman with long, wavy brown hair, wearing round glasses, red lipstick, and a nose ring, smiling against a purple background.

Design is a conversation. I make sure it’s a productive one.

hello, I’m you / lee / ah!

I’ve spent the last decade working at the messy intersection of data, empathy, and shipping product. If you’re looking for someone to just hand over a pretty Figma file, I’m probably not your person. But if you need to turn complex ambiguity into a shipped product that actually moves business metrics, we should talk.

I am a Grand Rapids-based product design leader, but my real work is in translation. I translate business problems into human stories, and I translate "what if" ideas into actionable roadmaps. I believe that ideas are useless if they stay stuck on a whiteboard, which is why my process is obsessed with the "messy middle"—that crucial space between a strategy and a launched product. My work lives at the intersection of data (because we need proof), empathy (because we need users), and shipping (because ideas are useless in a Figma file).

Over the years, I’ve had the privilege of untangling complex digital ecosystems for brands like HarperCollins, Meijer, Merrell, and Landstar. Whether I’m scaling a design system so your team can finally sleep at night, or asking the uncomfortable research questions that save you money later, my goal is always the same: turning chaos into clarity.

I lead with humility and curiosity because I know that the best products aren't built in a silo. They are built when we bring smart people together to eliminate blind spots. I build the systems, teams, and cultures that make great design repeatable, ensuring that we aren't just shipping pixels, but solving meaningful problems for real users.

Let’s map out that messy middle and build something worth talking about!

Iulia, the human:

Gardener. Sarcasm enthusiast. Resident daydreamer. Sharpie connoisseur. Tech aficionado. Web surfing champion. Pretend bird watcher. Irrelevant trivia whiz. Fiber artist. Book collector. Mediocre video game strategist. Make-er. Do-er.

Experience

2024
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Present

Product Design Manager

@ Cavallo

Leading the cross-functional product design team to establish vision and growth strategies while owning the end-to-end design process from research to implementation.

Key Focus: Strategy, Design Systems, Team Leadership
Impact: Design Ops, Executive Buy-in, Innovation
Scope: End-to-End Product Lifecycle
2022
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2024

Design Team Manager

@ Vervint

Managed a distributed team of product designers and led company-wide OKR implementation to drive measurable success metrics.

Key Focus: Management, OKRs, Service Design
Impact: Workflow Diagrams, Hiring, Project Visibility
Initiatives: Workshop Facilitation, Mentorship, Leadership
2019
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2022

UX Practice Lead

@ Michigan Software Labs

Led the UX practice for a digital consultancy, managing client engagements and championing accessibility and inclusive design principles.

Key Focus: Consultancy, Agile, Accessibility
Impact: Mentorship, Design Standards, User Research
Deliverables: Wireframes, Prototypes, User Stories
2017
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2019

UX/UI Designer

@ Meijer (Contract)

Designed user experiences for the mobile app and mPerks loyalty program, collaborating with Agile scrum teams to deliver responsive designs.

Key Focus: Mobile App, Loyalty Program, UI/UX
Impact: User Testing, Responsive Design, QA Support
Platforms: iOS, Android, Web
2013
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Present

Freelance Designer

@ Hello Iulia

Providing product design, brand strategy, and front-end development services to global clients, managing projects from discovery through launch.

Key Focus: Brand Strategy, Product Design, Frontend
Impact: Client Relationships, Full Lifecycle Delivery
Tools: Emerging Design Tech, HTML/CSS